Features

Everything your clinic needs

65 features built specifically for acupuncture practices — from online booking in 6 languages to electronic claims and AI billing assistance.

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Online Booking Page

Booking

Patients book 24/7 from their phone. Share Clinic's link on Google, Yelp.

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Open Booking (Standard Mode)

Booking

Patients book and get confirmed instantly without staff review.

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Reviewed Booking

Booking

Review each booking by staffs before confirming. Can offer alternative time slot.

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Smart Scheduling

Booking

AI recommends less-busy times to patients, keeping your day balanced.

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6-Language Booking

Booking

Patients book in English, Korean, Chinese, Vietnamese, or Spanish.

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SMS Reminders

Booking

Automatic texts 48 hours before and morning of. Patients reply Y or N.

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Waitlist

Booking

When a slot opens, waitlisted patients are automatically notified.

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Shadow Booking Option

Booking

Staffs can make booking without blocking online slots or trigger text notifications. For last minute walk-in / VIP.

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Multiple Patients Per Slot

Booking

Set 1-4 concurrent patients for same time slot.

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Staff Move Appointments

Booking

Reschedule any appointment with one click.

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After-Hours Notifications

Booking

Get a text on your phone when patients book after hours.

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Google Calendar Sync

Booking

Two-way sync with Google Calendar.

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Patient Portal

Booking

Patients view appointments, bills, and update their info — no passwords needed.

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Digital Intake Forms

Booking

Patients fill out medical history, insurance, and consent on their phone in 6 languages.

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Dual-Language Staff View

Booking

Staff sees patient's language and clinic language side by side.

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Minor Patient Intake

Booking

Automatically asks for guardian info when patient is under 18.

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Insurance Card Photo Reading

Booking

AI reads the insurance card photo and fills in all details automatically.

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Returning Patient Detection

Booking

Recognizes patients by phone number and DOB — no re-entry needed.

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QR Code

Booking

Printable QR for front desk, business cards, flyers.

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Real-Time Eligibility

Insurance

Check insurance coverage in seconds — no phone calls needed. Works with 3,400+ insurance companies.

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Insurance Scores

Insurance

Color-coded labels show how well each patient's insurance pays. Green = pays well, Yellow = average, Red = call to verify.

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Auto-Check at Booking

Insurance

Insurance checked automatically when patient books.

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Confidence Indicators

Insurance

Green, yellow, or red showing how reliable the results are.

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Smart Duration

Insurance

Appointment length adjusts based on insurance coverage.

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Combined Pool & Overage

Insurance

Insurance combined transactions pool - Essentials: 100 checks/month ($1.20 overage). Plus: 250 combined transactions/month ($0.80 overage). Premium: 500 combined transactions/month ($0.50 overage).

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Standard Treatment Notes

Treatment

Document each visit with organized sections for complaints, findings, diagnosis, and treatment plan.

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80+ Acupuncture Points

Treatment

Built-in database of acupuncture points — click to select.

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50+ Diagnosis Codes

Treatment

Common acupuncture diagnosis codes built in — just search and select.

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AI Billing Code Suggestions

Treatment

AI automatically suggests the correct billing codes based on treatment time — no manual math needed.

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10 Built-In Templates

Treatment

Pre-filled templates for common conditions.

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Copy From Last Visit

Treatment

Start with the previous note — save time on returning patients.

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Advanced Treatment Notes

Treatment

Everything in Standard plus: Traditional Chinese Medicine diagnosis, pain tracking, and custom templates.

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Sign, Lock, Addendum

Treatment

Electronic signature, 72-hour auto-lock, addendum support.

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Paper Chart AI Digitization

Treatment

Photograph old paper charts — AI creates digital patient records. Includes upload allowance per plan with add-on options for additional uploads.

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Create From Treatment Notes

Claims

One click creates a claim with all details filled in.

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15-Rule Validation

Claims

Catches errors before submission — prevents denials.

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Electronic Submission

Claims

Submit to 3,400+ insurance companies electronically.

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Claim Acknowledgments

Claims

Know if the insurance company received your claim within hours.

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Paper Claim Form (CMS-1500)

Claims

Download the standard paper form with all fields filled.

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Real-Time Claim Status

Claims

Check any claim's status in real-time.

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Electronic Remittance Advice (ERAs)

Claims

Receives the ERA which is electronic version of EOB and routes it to the Clinic's system, which auto-matches it to the right claim.

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Denial Dashboard

Claims

See all denials, reasons, and trends in one place.

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AI Appeal Letters

Claims

AI writes professional appeal letters for denied claims.

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Dashboard Stats

Reports

Today's appointments, weekly patients, pool usage at a glance.

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Revenue Reports

Reports

Total revenue by insurance, cash, and product sales.

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Revenue by Payer

Reports

Which insurance companies pay best and fastest.

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End-of-Day Summary

Reports

Daily close-out: cash, cards, herb sales, insurance received.

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CSV Export

Reports

Download revenue data as spreadsheet for your accountant.

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Revenue Scores Report

Reports

Summary of revenue score distribution across your patient base.

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AI Insurance Statement (EOB) Reading

Claims

AI reads paper EOB and extracts all payment details automatically.

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Claims Aging Report

Reports

Track unpaid claims by 30/60/90/120+ days.

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Denial Analysis

Reports

See why claims are denied, which insurance companies deny most, and trends over time.

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Booking Analytics

Reports

See which platforms bring patients, where they drop off.

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Morning Dashboard

Management

See who is confirmed, who hasn't responded, and cancellations.

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Practitioner Management

Management

Add practitioners, working schedules, and specialties.

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Staff Accounts

Management

Role-based permissions.

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Room Management

Management

Assign treatment rooms to practitioners.

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Multiple Language Dashboard

Management

Each staff member picks their own language.

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HIPAA Compliant

Management

Encrypted, audit logged, role-based access.

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BAA Included

Management

Business Associate Agreement included with all plans. Required for HIPAA compliance.

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AI Support Assistant

Management

AI-powered help for clinic staff — answers questions about any feature in language of choice, available 24/7.

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Products & Herbal Medicine

Management

Herbs, supplements, devices, wellness items. Create orders, print receipts, manage inventory.

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CSV Billing Import

Management

Import billing data from spreadsheets.

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Balance Notifications

Management

Auto-text patients about outstanding balances.

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Visit Review SMS

Management

After each visit, sends Google and Yelp review links to increase your clinic's online presence. Only sent to opted-in patients.

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